Returns & Exchanges

At myTrident, we strive to ensure your home essentials bring you absolute comfort; however, if you are not satisfied, you can return or exchange eligible products within 15 days of delivery.

1

Initiate Request

Log in to your myTrident account, navigate to 'My Orders', and select the 'Return/Exchange' button for the specific item you wish to send back.

2

Quality Inspection

Ensure the product is unused, unwashed, and in its original packaging with all tags intact to qualify for a successful verification process.

3

Reverse Pickup

Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the packaged item.

4

Refund Processing

After the product reaches our warehouse and passes quality checks, your refund will be credited to your original payment method or wallet within 7-10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing