Frequently Asked Questions

Everything you need to know about shopping with myTrident India

What is the delivery timeline for my order?

We typically deliver orders within 5 to 7 business days across India. Remote locations may take slightly longer depending on the courier service availability.

How do I care for my Trident towels and bedsheets?

To maintain the quality and softness of our products, we recommend machine washing in cold water with mild detergents. Avoid using bleach and tumble dry on a low setting.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for unused and unwashed products in their original packaging. Please ensure the tags are intact to process your request smoothly.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive a tracking link via email and SMS. You can also track it directly through the 'My Orders' section on our website.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across India.

Are your products eco-friendly?

Yes, at myTrident, we prioritize sustainability. Many of our products are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your family and the environment.